Privacy Policy

This policy explains how Desi Chakh, operated by VKG Global Enterprises ("we", "us"), collects and uses your information when you visit desichakh.com or place an order.

Information we collect

• Name, phone number, email address and delivery address that you give us when ordering or contacting us.
• Order details and payment status. Payments are handled by our payment partners; we do not store your card or UPI details.
• Basic technical data such as browser type and pages visited, collected through cookies and similar tools.

How we use it

• To process, pack, ship and support your orders.
• To reply to your messages on WhatsApp, phone or email.
• To improve our website and products.
• To send order updates. We send offers only if you agree to receive them.

Sharing

We do not sell your personal information. We share it only with service providers who help us run the business, such as courier and payment partners, and only as much as needed. We may also disclose it where the law requires.

Cookies

Our website may use cookies to remember your preferences and understand how the site is used. You can block cookies in your browser settings, though some features may not work.

Security and retention

We take reasonable steps to protect your information. We keep it only as long as needed for orders, accounting and legal requirements.

Your choices

You can ask us to see, correct or delete the personal information we hold about you by contacting us below.

Changes

We may update this policy from time to time. The latest version will always be on this page.

Contact us

Questions? Write to support@desichakh.com or WhatsApp / call +91 77030 37737. VKG Global Enterprises, Sudamapuri, Sitapur 261001, Uttar Pradesh.