Policies
Terms of Service
Last updated: October 2026
By using desichakh.com or buying from us, you agree to these terms. The website is operated by VKG Global Enterprises, Sitapur, Uttar Pradesh.
Products
Desi Chakh products are food items made in small batches, packed in glass jars and sold under FSSAI Licence No. 22725916000185. Colour and texture may vary slightly between batches because the masala is hand-pounded. Please read the label for ingredients and allergens before use.
Orders and pricing
- Prices are in Indian Rupees and may change without notice.
- An order is confirmed only after we accept it and payment is received (or cash on delivery is confirmed, where offered).
- We may cancel an order if a product is unavailable or details look incorrect, and we will refund any amount paid.
Your account and information
Please give correct name, phone number and address. We are not responsible for delays caused by wrong or incomplete details.
Shipping, returns and refunds
These are covered in our Shipping Policy and Refund & Return Policy.
Intellectual property
The Desi Chakh name, logo, images and text on this site belong to us. Please do not copy or use them commercially without written permission.
Limitation of liability
We make every effort to keep the website accurate and available, but we do not guarantee it will be error-free. To the extent the law allows, our liability for any claim is limited to the amount you paid for the product concerned.
Governing law
These terms are governed by the laws of India. Any dispute will be subject to the courts at Sitapur, Uttar Pradesh.
Contact us
Questions? Write to support@desichakh.com or WhatsApp / call +91 77030 37737. VKG Global Enterprises, Sudamapuri, Sitapur 261001, Uttar Pradesh.